Everything You Need, All in One Place
When a traveler books, their data syncs
instantly
With TourTracked, your journey is always within reach. Track your tour in real-time, receive important updates, and stay connected with your group—all from your mobile device. Whether you're a traveler or a tour operator, experience effortless coordination and peace of mind on every trip.
Travelers check in digitally with built-in verification
Tourtracked streamlines travel with real-time tracking, efficient trip management, seamless communication, multilingual support, and proactive feedback collection, enhancing safety, convenience, and reputation management.
The Complete TourTracked Experience
Discover how our features work together to create seamless tour experiences from booking to reviews
Trip Management
Trip Management
When Kate booked her coastal hike in southern Portugal, her reservation synced instantly into the tour operator's TourTracked dashboard. Her booking details, language preferences, and assigned guide were all organized in one place. On the day of the tour, she received a digital check- in prompt—and with one tap, she was verified. For Mike (the guide) everything was automated. He could view all participants, confirm arrivals, and authenticate each traveler using a built-in handshake process. No paper. No guesswork. Just a streamlined system that let him focus on the journey ahead.
Real-Time Tracking
Real-Time Tracking
As the group made their way along the cliffs and trails, Mike could see each traveler's position on a live map. Kate, too, had access to her own real-time location through the app. She could follow the route visually, never worrying about getting lost or left behind. This visibility gave both the operator and travelers confidence—and the peace of mind that everyone was where they were supposed to be.
Tour Fulfillment
Tour Fulfillment
TourTracked logged every milestone of the journey: check-in, mid-tour checkpoints, and the final checkout. As the group moved, each key point was automatically tracked. When a traveler missed a checkpoint, the system noticed. Mike didn't need to rely on manual headcounts—Tour Fulfillment handled it all, providing automated route tracking and alerting him to any deviations from the plan.
Communication Management
Communication Management
Partway through the hike, Kate had a quick question about the next stop. She opened her app and sent a private message directly to Mike. He received it instantly and replied without interrupting the rest of the group. Tourtracked's Communication Management kept personal questions, group updates, and operational messages neatly organized—ensuring everyone stayed connected and informed, with minimal friction.
Announcements
Announcements
Later, when a portion of the original trail became inaccessible, Mike needed to alert the group about a new route. He used the Announcements feature to send a real-time update to all participants. Everyone received it in-app, instantly—NO SHOUTING, no confusion, no delays. It was a smooth shift in the plan, delivered clearly to every traveler, exactly when they needed it.
Notifications
Notifications
When one of the travelers strayed slightly off-route, TourTracked sent Mike an immediate Notification. The alert included the traveler's last known position and flagged the missed checkpoint. Mike responded quickly, locating the traveler and getting them back on track without delay. This proactive alert system allowed the tour to continue smoothly, while addressing issues before they escalated.
Accessibility Support
Accessibility Support
Kate didn't speak Portuguese—but she didn't need to. Tourtracked's interface automatically displayed messages, announcements, and key details in her chosen language. The app followed globally recognized accessibility standards, making sure she could read, navigate, and understand everything —regardless of her location or background.
Feedback & Reviews
Feedback & Reviews
At the final lookout point, Kate's app prompted her to leave a review. She was still in the moment, energized by the experience—and her feedback reflected that. With a few taps, her 5-star review was submitted and linked to the tour operator's profile. Feedback & Reviews let the team capture traveler impressions while they were still fresh—amplifying great experiences and improving future ones.
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