Safety, Trust, and Convenience
for the Best Travel Experience

TourTracked solves the barriers of Language, Directions, Trust and Safety between Agencies, Tour Operators, Travellers and Guardians in unfamiliar countries and locations, to create a gracefully delivered Tourism Experience.

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TourTracked Travel Guide

Top Features

Tourtracked streamlines travel with real-time tracking, efficient trip management, seamless communication, multilingual support, and proactive feedback collection, enhancing safety, convenience, and reputation management.

tracking feature
Realtime tracking

Assists the travellers, operators to locate each other during the tour and authenticate with digital checkin, checkpoint and checkout processes.

trip-management feature
Trip Management

Supports with booking and organisation of tours for tour guides and agencies, and pairs real-time location assistance with built-in handshake verification.

tour feature
Tour Fulfillment

All functions of the tour, including check-in, mid-tour checkpoints, and final tour completion, are monitored with route tracking and off-route alerts.

communication feature
Communication Management

Ensures open group and private 1-on-1 communication between the travellers, operators, and agencies.

announcements feature
Announcements

Delivers critical information and updates pertinent to the tour's progress and itinerary changes to ensure all participants stay informed.

notifications feature
Notifications

Alerts stakeholders about significant events such as missed travellers, guides straying off-route, or checkpoints missed, enhancing operational response.

languages feature
Accessibility Support

Offers built-in multilingual and globally recognised standards for accessibility support in the application interface for universal access.

feedback feature
Feedback and Reviews

Requests feedback for the experience to really capture the positive feedback at the high point of tour completion, for the vital social media reputation scores.

What does it solve?

Tourtracked offers benefits for operators and agencies by enhancing operational efficiency, for travelers by improving their experience, and for the community by fostering sustainable tourism practices.

  • End to end tour management for new operators
  • Support with API integrations of specific platform components for agencies with established systems
  • Highly secured data with international standard compliance
  • Consent based model with built-in data de-identification processes.
  • Leverages the marketing power of a larger tourism operator to generate and funnel visitors to small local tour operators
TourTracked Demo
  • Share the tour in realtime with family or carers showing they are safe and being looked after by the tour operators and guides.
  • Digital Handshake to make sure you met the right Tour Guide and get on the right Transport!
  • Assists visitors to locate and communicate to their tour operator regardless of differences in language and ability
  • Neuro divergence awareness – Integrated neurodivergent scores to assist with tour preparation
travelers
  • Dramatically increased the opportunity for small businesses to open up rural destinations – grants are provided for indigenous, and rural tourism opportunities
  • More small local tour operators provides a larger number of unique experiences, promoting longer stays and generating opportunity for repeat tourism
  • Allows greater access to indigenous communities to promote their own unique tours, without a large infrastructure overhead to generate visitor flow
community

Frequently Asked Questions

TourTracked for Agencies requires a Computer with a permanent internet connection for online portal access and GPS enabled smartphones for Administration and Communication. Training for Administrators and staff is provided.
Implementing TourTracked requires internet access, GPS-enabled smartphones for Drivers and Guides. Training for Drivers and Guides is provided.
Implementing TourTracked requires internet access, GPS-enabled smartphones for Travellers, Family and Carers. Training is available online.
Real-time tracking uses GPS technology to provide live updates on locations through our app, ensuring Travellers and their nominated Family or Carers, Drivers, Guides and Agencies are always on the right tour and at the right place at any given time.
Tour routes and schedules can be set up and managed through the TourTracked Administrative Portal, allowing for easy adjustments and optimizations as needed.
Tour bookings and travellers are set up and managed through the TourTracked Administrative Portal. It allows for easy monitoring and management of each Tour Travellers on each Tour. Some management functionality is also available via GPS-enabled smartphone of the Guides and Drivers.
TourTracked is a consent model platform. TourTracked uses encryption, secure servers, and complies with data protection regulations to ensure all Traveller, Guides, Drivers, Agency, and operational data is safely managed and protected.

Request a Demo

Schedule a meeting with our team to discover everything TourTracked has to offer. Let's discuss how we can tailor TourTracked to meet your needs.

WhatsApp number

+61 493 477 850

Telephone

+61 455 518 885