Safety, Trust, and Convenience for the Best Travel Experience
TourTracked solves the barriers of Language, Directions, Trust and Safety between Agencies, Tour Operators, Travellers and Guardians in unfamiliar countries and locations, to create a gracefully delivered Tourism Experience.
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Tourtracked streamlines travel with real-time tracking, efficient trip management, seamless communication, multilingual support, and proactive feedback collection, enhancing safety, convenience, and reputation management.
Realtime tracking
Assists the travellers, operators to locate each other during the tour and authenticate with digital checkin, checkpoint and checkout processes.
Trip Management
Supports with booking and organisation of tours for tour guides and agencies, and pairs real-time location assistance with built-in handshake verification.
Tour Fulfillment
All functions of the tour, including check-in, mid-tour checkpoints, and final tour completion, are monitored with route tracking and off-route alerts.
Communication Management
Ensures open group and private 1-on-1 communication between the travellers, operators, and agencies.
Announcements
Delivers critical information and updates pertinent to the tour's progress and itinerary changes to ensure all participants stay informed.
Notifications
Alerts stakeholders about significant events such as missed travellers, guides straying off-route, or checkpoints missed, enhancing operational response.
Accessibility Support
Offers built-in multilingual and globally recognised standards for accessibility support in the application interface for universal access.
Feedback and Reviews
Requests feedback for the experience to really capture the positive feedback at the high point of tour completion, for the vital social media reputation scores.
What does it solve?
Tourtracked offers benefits for operators and agencies by enhancing operational efficiency, for travelers by improving their experience, and for the community by fostering sustainable tourism practices.
- End to end tour management for new operators
- Support with API integrations of specific platform components for agencies with established systems
- Highly secured data with international standard compliance
- Consent based model with built-in data de-identification processes.
- Leverages the marketing power of a larger tourism operator to generate and funnel visitors to small local tour operators
- Share the tour in realtime with family or carers showing they are safe and being looked after by the tour operators and guides.
- Digital Handshake to make sure you met the right Tour Guide and get on the right Transport!
- Assists visitors to locate and communicate to their tour operator regardless of differences in language and ability
- Neuro divergence awareness – Integrated neurodivergent scores to assist with tour preparation
- Dramatically increased the opportunity for small businesses to open up rural destinations – grants are provided for indigenous, and rural tourism opportunities
- More small local tour operators provides a larger number of unique experiences, promoting longer stays and generating opportunity for repeat tourism
- Allows greater access to indigenous communities to promote their own unique tours, without a large infrastructure overhead to generate visitor flow
Frequently Asked Questions
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